REGULATIONS

These Regulations determine the terms of cooperation between the advertising agency IM-AGE and the Client. Placing an order means that the Client accepts the terms of cooperation contained in the Regulations, unless it was stated differently in separate written document. IM-AGE reserves the right to change the Regulations. These changes come to life at the moment of publication on the website of the advertising agency IM-AGE. An offer presented on IM-AGE website invites to negotiations. According to the Act from 29.07.1997. about protection of personal data (Law Gazette no.133 pos.833 with later amendments) we inform, that personal data given by the Client will be protected from access of the unauthorized people and will be used and processed only to complete the orders.

§ I ORDERS

  1. 1) All orders and deliveries are completed in accordance with Polish Law
  2. Conclusion of the agreement follows placing the order and confirming it, both in written form
  3. The orders should be placed by email
  4. The order should contain:
    • Range
    • Quality and quantity of the ordered goods
    • A project sent in graphic files as vectors, in Corel Draw to the version 15. The fonts should be changed into curves, the colours should be determined accordingly to the Pantone scale
  5. Additional works over sent materials (processing of the logo, introducing changes etc.) can be priced separatedly.
  6. Before completing the order, IM-AGE Agency will provide the Client with project for acceptance.
  7. For effective order it is essential to provide full and real data of the Client:
    • Full name
    • Address
    • Income tax identification number
    • Phone number
    • First and last name of the buyer, entitled to take on financial obligations on behalf of the Client in accordance with register documents
  8. Conditions pointed by the Client will be completed only after written agreement
  9. First 3 orders of new Clients will be completed only after full payment
  10. For the orders of high value, partial advanced payment is demanded. the amount should be accepted by both sites in written.

§ II PAYMENTS, PRICES

  1. IM-AGE is the owner of the purchased goods until the full payment is made
  2. Delays in payment entitle IM-AGE to refuse to accept another order to realisation and in exceptional occasions, to withhold the realisation of already accepted orders – until the payment is done.
  3. Given prices do not include the tax on merchandise and services (VAT) in adequate amount, in accordance with the law. The prices may be changed (e.g. as a result of change of currency exchange rate or the change of the producer’s prices).
  4. The prices of the products do not include:
    • the cost of ornaments (overprint, embossing, embordiery, engraving),
    • the cost of preparing,
    • the cost of packaging and shipment.
  5. The final price of the product along with the ornaments, packaging and shipment must be confirmed in the written acceptance of the order.
  6. IM-AGE reserves the right to deny of realisation of the order if there is no actual possibility to complete it because of the lack of the product at the supplier.

§ III THE SHIPMENT

  1. The purchased goods are delivered by the courier or the shipping company.
  2. The buyer is obligated to check the state of supplied packaging at the moment of delivery. In case of the packaging disturbance or damage of the goods, the Client should write a statement on the delivery form or other adequate document, in the presence of carrier representative. The Client should also inform IM-AGE immediately about this situation.
  3. The Client receives the invoice with the goods.

§ IV COMPLAINTS

  1. If the delivered goods have flaws, the Client has the right to receive the fixed item with removed damage of to exchange it for the new one. In case of finding the flaw of the product, the Client should contact IM-AGE by phone or email to set the details.
  2. The complaints about the differences in the look of the product on the website caused by e.g. the settings of the screen will not be accepted. The base of any complaints being in accordance with the law is the invoice issued by the Seller.

§ V FINAL STATEMENTS

  1. Any projects of the products prepared and drew up by Advertising Agency IM-AGE belong to IM-AGE and cannot be duplicated or copied as well as handed over to other subcontractors without written approval of IM-AGE.
  2. Ordered products may be used on our website for promotional purposes.
  3. Any disputes will be settled by the court of law according to the registered office of Advertising Agency IM-AGE.
  4. Any matters not regulated herein should be governed by the Civil Code.

 

Copyright © Im-Age 2018